TIO Insurance
Within Australia: 131 846 or (08) 8946 2222
Outside Australia: +61 8 8946 2222
Opening Hours
If you have purchased your TIO insurance policy through a broker please call your broker to discuss your policy.
Workers Compensation: 131 846
Motor Accidents Compensation Scheme (MAC): 1300 493 506
GPO Box 770, Darwin, NT 0801
If you’re deaf, hard of hearing, or find it hard to communicate, the National Relay Service (NRS) can help. Follow these steps to contact the NRS:
Step 1 Contact us using the NRS call method you prefer from the list of NRS call numbers and contact services
Step 2 Give the NRS our phone number 131 846
Users need to register to access any of the NRS call channels. For more information about the National Relay Service, see about the NRS
.For any media enquiries,
journalists can contact our media team.
TIO recognises that we are all likely to experience vulnerability at some point in our lives. This vulnerability may result from life events, such as an illness, natural disaster, family violence or loss of income. Other factors may be longer term – such as disability or financial distress
We are committed to supporting customers through these tough times with flexibility, dignity and care.
Please select the reason for contacting us?
TIO is based in Darwin and our strength lies in our solid understanding of the conditions faced within the Territory year after year.