Within Australia: 131 846 or 8946 2222
From overseas: +61 8 8946 2222
If you have purchased your TIO insurance policy through a broker please call your broker to discuss your policy.
Workers Compensation: 131 846
Roadside assistance: 1800 819 605
Motor Accidents Compensation Scheme (MAC): 1300 493 506
GPO Box 770, Darwin, NT 0801
We’re here to help you on Facebook between Monday – Friday 8.30am – 5pm ACST
TTY users Call 133677 and then ask for 131 846
Speak and Listen users
Call 1300 555 727 and then ask for 131 846
Internet relay users
Connect to the NRS then ask for 131 846
TIO recognises that we are all likely to experience vulnerability at some point in our lives. This vulnerability may result from life events, such as an illness, natural disaster, family violence or loss of income. Other factors may be longer term – such as disability or financial distress
We are committed to supporting customers, through these tough times with flexibility, dignity and care.
Please select the reason for contacting us?