Fax: (08) 8946 0731
Post: GPO Box 770, Darwin NT 0801
If you are unable to locate a claim form related to your policy please contact one of our consultants.
If you are dissatisfied with our service in any way, please contact us on 131 846 or use our online feedback form. We will attempt to resolve the matter in accordance with our Internal Dispute Resolution procedures that complies with the Code.
If you are not satisfied with our decision or a decision is not reached within 45 days, you may lodge a complaint with the Australian Financial Compliant Authority (AFCA), which is an independent external dispute resolution scheme and free to you (subject to its relevant terms and rules).
Find out more about our complaints process