Travel Insurance

For adventures at home or abroad, Allianz Travel Insurance is available.

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Travel Insurance

TIO customers can now access Travel Insurance1 through Allianz

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. Allianz can provide you with a broad range of cover options to suit your travel needs.

Buying Allianz Travel Insurance for your trip can offer cover for minor things, like a delayed suitcase1, or significant things, like an unexpected trip cancellation1 or an overseas medical emergency1.

And, if you need help while travelling, Australian-based case managers are there for you 24/7, to ensure you have support and care.

To learn more about the different Travel Insurance plans available such as Comprehensive, Domestic, Basic and Multi-trip plans visit allianz.com.au

The above is a limited summary only.1 Terms, conditions, exclusions, limits and applicable sub-limits apply. Before making a decision on this insurance please refer to the Product Disclosure Statement for full details.

Call
If you have any questions or need to make changes to your travel insurance please call 131 846 Monday to Friday - 8am to 6pm.
Claims
To make a new claim or to check the status of an existing claim, head to our claims portal.
24/7 emergency assistance
Call emergency services immediately if your condition is life threatening
Call us as soon as you can on
+61 7 3305 7499 (overseas)
1800 010 075 (within Australia)
Please note additional charges may apply for any claim made from mobiles, public telephones or hotel rooms.

COVID-19 Frequently Asked Questions

This product has a general exclusion, with limited exceptions, against epidemics and pandemics. That means we don’t cover claims that arise from, or are related to, an epidemic or pandemic.

However, you are covered under selected benefits in this product if, during your period of cover, you are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, such as COVID-19.

Refer to the Product Disclosure Statement to see which benefits offer cover in the event that you contract a sickness recognised as an epidemic or pandemic such as COVID-19, and the terms, conditions, limits and exclusions that apply.

PLEASE NOTE: there is no cover under any benefit of this policy if your claim arises because you did not follow advice or a warning that has been issued by the Australian Government or a reliable mass media source. This applies even if an Australian Government has given you permission to travel, or you fall under a specific exemption where there is otherwise a travel ban in place.

If you have any questions call us on 131 846. For more frequently asked questions visit Allianz.

There is no cover under any benefit of this policy if your claim arises because you did not follow an advice or warning that a reasonable person would have been aware of, that has been issued by the Australian government (when a reconsider your need to travel or do not travel alert is in place), which can be found on Smartraveller; or which was published in a reliable mass media source. Before purchasing travel insurance, and while you’re travelling, check Smartraveller and Allianz Partners for travel alerts or advisories for your intended destination(s).

Please note, this applies even if an Australian government has given you permission to travel, or you fall under a specific exemption where there is otherwise a travel ban in place.

Tip! Subscribe to Smartraveller to receive travel alerts and advisory updates via email.

Refer to General Exclusions in the Product Disclosure Statement for a full list of exclusions.

If you have any questions call us on 131 846. For more frequently asked questions visit Allianz.

*Conditions apply

1. Any advice here is of a general nature only and does not take into account your objectives, financial situation or needs. Terms, conditions, exclusions, limits and applicable sub-limits apply. Before making a decision please consider the relevant Product Disclosure Statement (PDS) /Policy Wording, Supplementary PDS (where applicable). These documents, together with the relevant Target Market Determination, are available on this website.