Travel Insurance

Get a Quote in 2 Mins

To get a Travel Insurance quote please call us on 131 846 or get a quote online.

How to submit a travel insurance claim

To save you time we’ve made our travel insurance claims process as straightforward as possible. Simply follow the steps below:

  1. Go to the Travel Claims website
  2. Log in using your TIO travel insurance policy number, name and date of birth.
  3. Download, print and complete the relevant sections of the travel insurance claim form.
  4. Attach any supporting documentation, such as police reports, valuations, medical reports, etc. The travel insurance claim form will tell you what is required.
  5. Email, fax or post your completed claim form and supporting documentation to:
+61 7 3305 7016
TIO Travel Insurance
PO Box 162
Toowong Qld 4066

If you are submitting original documents with your travel insurance claim, please remember to keep copies for your records.

Can I track my claims progress?

Yes, you can track your claim’s progress anytime by using the My Claim Status tool on the Travel Claims website