Make a Payment

Payment options


You can pay your insurance online using your Visa, American Express or Mastercard.

Make secure payments of up to $10,000.

Pay Online

Pay by the national bill pay scheme BPAY.

Contact your participating financial institution to make a payment from your cheque or savings account.

You can find the relevant Biller Code on the payment page of your policy documentation or call us on 131 846 for assistance.

*Registered to BPAY Pty Ltd ABN 69 079 137 518


You can pay your insurance over the phone 24 hours a day.

Simply phone 1300 840 179 and have your insurance policy number, Visa, American Express or MasterCard handy.

Direct Debit

Organising a direct debit to pay your insurance will give you the convenience of spreading the cost of covering your major assets over monthly instalments^ .

If you pay your premium by Direct Debit and we agree to renew your policy then, unless you tell us otherwise, we will continue to deduct payments from your nominated bank account or credit card. You can choose to pay for your insurance in monthly instalments. There is an 11% service fee for paying your premium in monthly instalments.#

You can organise to pay your instalments from a nominated savings or cheque account, Visa, American Express or MasterCard credit card or MasterCard or Visa Debit card.

To organise a direct debit contact TIO on 131 846. Please read the Direct Debit terms and conditions before applying.

^ you will be charged a fee of 11% of the premium for instalment payments

#Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Financial institution transaction fees may apply.

Direct debit service agreement


Make your cheque payable to Territory Insurance Office and mail it to:

Territory Insurance Office
GPO Box 770
Darwin NT 0801

Be sure to write your policy number on the back of your cheque.

We understand the unique conditions faced in the Territory

TIO is based in Darwin and our strength lies in our solid understanding of the conditions faced within the Territory year after year.

Find out more

Talk to a local
Our contact centre and claims teams live and work in the Territory, so we know Territory conditions.
Trusted since 1979
TIO was established in 1979 to offer Territorians a range of insurance options to choose from. We're as committed and passionate about the Northern Territory as you are.