Insurance for Territorians

We've been trusted in the Territory since 1979


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We're for Territorians


Having been a part of the Northern Territory for over 39 years, it’s important to us that we continue to support the communities in which we also live and work in. That includes making sure our communities are prepared for any weather event that comes their way.

Through our sponsorships and community events, we also celebrate our passion for sport, help build stronger communities and provide opportunity for our young people to succeed.

Sponsorship and Community Events

Out and about across the Territory
Read more

Preparing for the Wet Season

The things you need to know to be prepared for the Wet Season.
Get informed

TIO Crocodile Attack Insurance

Register for Million Dollar Fish, Season 6 and receive TIO Crocodile Attack Insurance for the period of the competition until 31 March 2021
Register here

What to do after a major weather event

The things you should do after a serious weather event
Read more

Free SMS Severe Weather Alerts

Be prepared this wet season with SMS or e-mail alerts
Register

Preparing for the Wet Season in the Top End

It’s important when living in the Top End that you plan ahead and prepare for the wet season, which runs from October to April.

We are impacted by severe storms, cyclones, floods and storm surges. Two to three cyclones form in our region each wet season and when they hit land, it’s important that you have an emergency plan in place and a cyclone kit to sustain you and your family for up to three days.

TIO has developed a cyclone guide in conjunction with the Northern Territory Police, Fire and Emergency Services (NTPFES). The guide helps you to plan ahead to reduce the risk of injury and damage to yourself, family and property.

Cyclone Guide

Download guide about preparing your home and garden for wet season

Download Cyclone Guide

Home and Garden

Video about Preparing your Home and Garden for Wet season

Watch

Emergency Kit

Emergency Kit Video for Wet Season

Watch
TIO Sponsorship

Sponsorship and Community Events

There is no doubt that it is our responsibility to stand alongside our community in times of critical incidents, but we also like to get out there for the things that people enjoy in our community as well.

TIO has proudly supported Aussie Rules for the past 28 years. Our sponsorship includes both Darwin and Alice Springs through the TIO Northern Territory Football League (NTFL) and TIO Central Australian Football League (CAFL), as well as the brand new ThunderW team, an exciting development in women’s football.

We sponsor the major sporting venues of TIO Stadium in Darwin and TIO Traeger Park in Alice Springs, home to the NTFL and CAFL games, and also enjoyed for many other major sporting events, community and cultural activities.

In 2018 we have also come on board as a partner with Million Dollar Fish for the first time and will provide registrants to this uniquely Territorian competition complimentary Crocodile Attack Insurance.

But it’s not all about football and fishing!

Over the last two years, TIO has supported the Careflight MediSim program. Understanding how vast the Territory landscape is and the importance of having the skills to respond in an emergency, CareFlight MediSim Trauma Care Workshops visit remote locations, providing new skills to rural and remote first responders. This enables the communities to be more resilient and confident while they are waiting for help to arrive.

TIO proudly sponsors the Starlight Children's Foundation, Cancer Council NT and RSPCA with all proceeds raised being distributed throughout the NT. In addition to this, our employees are proud to support the Humpty Dumpty Foundation with all proceeds from our office 'snack box' going towards the purchase of much needed medical equipment in the Territory.

For further information about TIO’s sponsorship and community events program email: marketing@tiofi.com.au

Home security: Protect your home

  • Lock your doors – even when you’re at home
  • Don’t keep your car keys in an obvious/ accessible place (ie directly inside your unlocked front door)
  • Don’t make it easy to hide around your property - cut back bushes and trees
  • Fit security screens, locks and deadbolts to your property. A sliding door can have a steel bar placed into the ruts for added security.
  • Don’t keep valuable items inside your vehicle
  • Make sure you remove the garage remote from your vehicle as this can give an intruder easy access to your house
  • Install motion sensor lights within your yard
  • If you’re away, ask a neighbour to collect mail and put the rubbish bin out
  • Don’t advertise purchases by leaving belongings in plain sight from the road
  • Timers are useful to turn lights on when you’re not at home
  • Leave a spare key with a neighbour – not hidden under your door mat
  • Install an alarm system
  • Get to know your neighbours
  • If you’re going away, notify your local police
  • Park wisely – use secure off street parking or park in well-lit areas

What to do after a major weather event

After the severe weather has past, the most important thing to do is look after yourself, your friends and your family. You are still required to follow the advice of emergency services, they encourage you not to go sightseeing as the clean-up process will be beginning.

What to do after a serious weather event:

  • Listen to the local radio for official warnings and advice
  • Don’t go outside until advised officially that it is safe. If you need to go outside, beware of fallen powerlines, damaged buildings and trees, and flooded water courses
  • Check for gas leaks and avoid turning the power on at your home if there is flooding or water damage. Have a professional conduct a thorough inspection first
  • If you had to evacuate, don’t go home until advised. Use the route recommended and stay calm
  • Don’t ignore warnings and don’t go sightseeing, stay where you are if it’s safe
  • Check on neighbours, render assistance if necessary
  • Don’t make unneccesary telephone calls
  • Always assume downed powerlines are live and lethal
  • Contact your insurer at the earliest opportunity to lodge your claim. To make an online claim with TIO click here
  • Before disposing of any items; photograph and make a list of damaged items including make, model and age of item
  • You can commence clean-up including removal of rubbish ONLY if it is safe to do so. Make sure you wear gloves and closed-in shoes to avoid injury and illness
  • Conduct any vital repairs ONLY if it is safe to do so
  • Keep documents and invoices for any emergency costs incurred

If you require assistance from Northern Territory Police, Fire and Emergency Services (NTPFES) please contact 132 500 for emergency help in floods, storms and cyclones.

Things to avoid:

  • If you believe the property may have asbestos do not attempt any cleaning or repairs
  • Do not undertake any repairs which may not be safe or that require a professional (Eg climbing onto roof, electrical work)

New to the Northern Territory

Welcome to the Territory, we know it can be a little daunting settling into your new hometown. So we’ve listed a few things you need to know about, as well as the important stuff, like where to find great coffee.

Motor Vehicle Registration

Registration for vehicles in the Northern Territory is done through your local Motor Vehicle Registration Office. Registration can be completed online, over the telephone, through the MVR app or in person at an MVR office.

Offices are located in Darwin, Casuarina, Palmerston, Alice Springs, Yulara, Nhulunbuy, Katherine, Jabiru and Tennant Creek. Click here for the full list of MVR offices.

If you are new to the Territory, you must change over your registration within three months of arrival. Heavy fines apply for non-registered vehicles and the driver and/or owner of the vehicle will lose access to Motor Accidents Compensation if they are injured in an accident involving a non-registered vehicle.

You must also change your driver’s licence to an NT one within three months of moving to the Territory.

Links:

Power and Water services

Power and water services are provided by the Power and Water Corporation. Water is billed directly through Power and Water, while electricity is managed through retailer Jacana Energy.

Links:

Pets

Pets are generally not allowed in parks and reserves in the Territory.

If you do have a dog, there are some great dog parks around the Darwin and Palmerston area.

Most Darwin Council parks, reserves and beaches are `off-lead dog exercise areas' as long as the dogs are supervised and under effective control. Please be aware dogs are banned at East Point Reserve, in the Mall and at markets such as the Mindil, Rapid Creek, Parap and Nightcliff Markets.

In Palmerston, the Marlow Lagoon dog park is fantastic, includes an obstacle course, plenty of space for your dogs to run and a lagoon for swimming – though you need to be mindful during the wet season, as every now and then, a croc turns up in the lagoon. Park Rangers are quick into action when that happens.

Links

Territory Day and fireworks

Territorians celebrate Territory Day on 1 July each year, marking the anniversary of the Northern Territory gaining self-Government in 1978.

In addition to more ceremonial activities, it is the one day of the year when you can buy and let off fireworks across the NT. People spend thousands of dollars on fireworks and the suburbs become a battle zone for the few short hours when they can legally be set off.

Pets and very young children can be frightened by the noise, which can be distressing for those who have never been through a “cracker night” before.

Many people choose to attend one of the many free organised fireworks displays which are held right across the NT.

Links:

Where to find great coffee and food

If you’re looking for information about Darwin’s restaurants and cafes, check out Darwin Foodies – self-proclaimed group of food fanatics documenting their culinary journey across the city. It’s a great guide to what’s on offer and where to find it.

Talk to a local
Our contact centre and claims teams live and work in the Territory, so we know Territory conditions.
Trusted since 1979
TIO was established in 1979 to provide Territorians with insurance options that are right for them. We are as committed and passionate about the Northern Territory as you are.