MAC can provide benefits such as medical, rehabilitation and financial support to help people recover from serious and sometimes permanent injuries caused by a road accident.
It is a no-fault scheme, which means that you are covered regardless of who caused the accident. MAC covers drivers, riders, passengers, cyclists and pedestrians injured in a road accident in the Northern Territory.
MAC is a government-owned scheme that is managed by the Motor Accidents Compensation Commission (MACC) and administered on its behalf by TIO.
TIO manages all aspects of the MAC scheme, from the initial placement of the claim for benefits, through to dealing with rehabilitation providers. The team has extensive experience in personal injury management and will support their customers through all steps of their rehabilitation.
Our goal is to provide rapid resolution of their claims and ongoing support to every customer, with the highest level of care and courtesy.
To ensure proper standards are met, MACC requires TIO and any law firms acting on behalf of MACC, to act as model litigants when handling claims and interacting and performing any type of litigation services including litigation before courts, tribunals, inquiries and in arbitration and other alternative dispute resolution processes.
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