Contact us

 

  • Phone 1300 301 833 and speak to our call centre staff from 8am to 6pm Monday to Friday and 9am to 1pm on Saturday

 

  • Phone Banking 1300 130 846 24 hours a day, 7 days a week

 

  • Report a lost or stolen card on:

1300 301 833 (during office hours)
1800 621 199 (after hours)
+61 299 597 480 (from overseas)

  • Phone us from overseas on +61 88946 2222

 

  • Insurance Emergency Assistance Hotline - current TIO Home & Car Policyholders can phone 1800 819 605 24 hours a day, 7 days a week

 

  • Fax us on (08) 8946 2619

 

  • Email us at customerservice@tiofi.com.au

 

 

  • Head Office Address
    24 Mitchell Street, Darwin NT 0800

 

  • Postal Address
    GPO Box 770, Darwin, NT 0801

 

  • Baby Capsule Rental Plan

Download the information brochure or call us on 1300 301 833 to find out more.