Switching to TIO

It's easy to switch your account to TIO in four easy steps

1. Set up your new transaction account with TIO.

   Leave your old transaction account open with enough money to cover any automatic payments that need to be made during the changeover period.

2. Make a list of your direct debits and credits.

   Ask your current financial institution for a list of all your regular direct debits and credits. They will give you a list of your automatic payments over the past 13 months. If your financial institution doesn't already offer this service, you can find this information by looking at your account statements.

3. Bring this list to TIO.

   We will help you re-establish those payments on your new account. We can also help you to give your new account details to organisations that you pay or that pay you.

4. Close your old account.

   After you are sure all your automatic payments have been updated to your new TIO account, you can safely close your old account.

 

Need assistance?

We can help to smoothly transfer across to TIO and update your automatic payments such as:

• Direct credits, for example your pay, government benefits, dividends or tax refund. 
• Direct debits,  for example payments for your insurance policies, loan repayments, power bills or gym membership.