TIO is the only insurance provider with a Claims Management Team located in the Territory. So if you need to make a claim on your TIO Insurance, you talk a local who knows the Territory and can turn your claim around quickly.

Our experienced commercial claims teams aim to deliver prompt service.

To lodge your Business Insurance claim, there are many convenient ways to make a claim:

  • Contact your broker
  • Contact our call centre on 131 TIO
  • Lodge your claim online 24/7 at
  • Visit your local branch
  • Email

NOTE: It is important that you do not make any admission of liability or payment to any other party, in connection with any claim.